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How Bengali Beat Handles Your Personal Information

Your privacy is part of how we run this platform. When you open an account, deposit via bKash, Nagad, or Rocket, or browse the lobby on your phone, we collect certain data — and this page explains exactly what, why, and how long we…

Account Data ProtectedbKash, Nagad, Rocket ContextBangladesh-Focused PolicyYour Rights, Clearly StatedMobile-First Data Handling
Bengali Beat How Bengali Beat Handles Your Personal Information
DATA SECURITY STANDARDS

How We Keep Your Information Secure

Security is built into how your account runs — not added as an afterthought. Sessions on mobile or desktop are encrypted in transit. Account access uses OTP verification tied to your registered mobile number, so even if your password is exposed, a second factor protects the login. Payment data from bKash, Nagad, and Rocket passes through encrypted channels and is never written to a plain log. We retain data only for as long as needed to operate your account and meet any regulatory obligations that apply in your region.

Encrypted Sessions All data between your device and our servers travels over SSL encryption. This covers your mobile browser, the desktop lobby, and every wallet transaction reference logged to your account.
OTP Account Access Every login triggers an OTP sent to your registered number. This keeps your account protected even if a password is compromised, and it works the same on mobile and desktop.
Retention Policy We keep your account data only as long as your account is active or as required by applicable local regulations. Once the retention period ends, data is deleted or anonymised.
Data Request Rights You have the right to ask what we hold, correct inaccurate records, or request deletion where local law allows. Submit your request through live chat or the support email in your dashboard.
REACH OUR TEAM

Contact Us About Your Privacy

If you want to access, correct, or delete the personal data we hold, our support team handles these requests directly. Responses cover what data we hold, how it is used, and the steps to remove it from our systems where permitted by law. Availability depends on eligible regions and local regulations.

Live Chat Open the chat widget from your account page. Our team responds to privacy requests and can escalate data deletion or export queries to the right department.
Email Support Send your request to the support address listed in your account dashboard. Include your registered mobile number so we can match your account quickly.
Account Dashboard Your account settings page shows the data categories we hold. You can update contact details or raise a data query directly from there without contacting support.

Privacy Policy Questions Answered

These are the questions our account holders ask most often about how their data is used, stored, and protected on Bengali Beat.

We collect your name, contact details, and any identity documents submitted during verification. Payment references from bKash, Nagad, or Rocket are also logged against your account wallet.

No. We never store your mobile wallet PIN or full payment credentials. Only the transaction reference and amount pass through our system for reconciliation purposes.

We retain data while your account is active and for the period required by applicable regulations in eligible regions. After that, data is deleted or anonymised per our retention policy.

Yes. Contact our support team via live chat or the email address in your account dashboard. Include your registered number so we can locate your account and respond promptly.

Submit a deletion request through live chat or support email. We will confirm what can be removed and what must be retained under applicable local law before processing your request.

We share data only with payment processors like bKash, Nagad, and Rocket, identity verification partners, and regulatory bodies where local law requires it. We do not sell your data.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.